Shipping policy

Last Updated: July 2026

Welcome to SHIELANY LLC. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Processing Time

Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

United States: 5–10 business days
Canada: 7–15 business days
Europe: 7–15 business days
Australia & New Zealand: 8–18 business days
Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Free shipping promotions may be offered from time to time and will be displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

SHIELANY LLC is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately. We will do our best to update your order before it ships.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and assist you in resolving the issue.